"The Cleaning Doctor support system has been available to
me every step of the way. I couldn't have asked for better."
As part of our management services to our franchisees, we
are committed to delivering a comprehensive on-going support
and back-up package, the key elements of which include:
• The provision of the best equipment suited to do
the most efficient and effective cleaning relevant to the
franchise option.
• The provision of spare parts and technical advice
on the machines used in the franchise and the repair of
machines and equipment as required.
• The supply of specialist cleaning solutions, chemicals
and materials, which compliment the equipment to produce
the best results, safely and with the minimum effort.
• The support of an experienced mentor, who has also
been a franchisee, and who is very well placed to give
advice and to visit franchisees as required.
• Regular up-date training and the provision of specialist
courses, which are available for both new and old franchisees.
• The provision of a comprehensive tried and tested
marketing programme, which enables the franchisee to best
exploit their local territory.
• The supply of quality promotional materials, including
the design of bespoke advertisements, sales letters and
personalised leaflets, which act as powerful sales tools
in generating new business.
• The production of a regular Client Newsletter which
franchises can use to keep their customers aware of their
latest offers and services.
• The provision of equipment and signage for use
by a franchisee at a The Clean Team Road Show in the franchisee’s
territory in order to help brand-build the name, promote
the business and generate new customers.
• Regular updating of the Operations Manual to ensure
that the franchisees have the know-how of the complete
business method in its most developed form.
• A research and development programme that produces
an awareness of developments within the market sector and
which ensures that the franchisees are operating at the
cutting edge of new developments.
• The provision of a complete administration and
accounting procedures that enables the franchisee to be
efficient in all necessary procedures.
• Maintaining good communications with franchisees,
by telephone, fax and email, in the best interest of the
business.
• The availability of hot-line to enable franchisees
to obtain advice and guidance on any aspect of the business
activity within normal working hours.
• The Cleaning Doctor Website, which promotes the
service. Each franchisee has a page on the website and
an e-mail link. E-mail enquires are automatically directed
to the appropriate franchisee’s own PC.
